Replacement if Damaged on Transit
If your order arrives damaged, we are here to help you get a replacement quickly and easily.
Follow these simple steps to request a replacement for damaged items received during transit.
Document the Damage
Take clear photos of the damaged item and packaging as evidence.
Contact Support
Reach out to our support team via email or live chat with your photos and order details.
Receive Confirmation
Our team reviews your submission and confirms eligibility for a replacement.
Replacement Sent
We dispatch a replacement item, and you receive it promptly.